When it comes to shopping for the latest fashion trends, household items, or even just strolling through a vibrant shopping environment, Macy’s stands as an iconic American department store chain. With a rich history dating back to the 19th century, Macy’s has become a go-to destination for shoppers seeking high-quality products and excellent customer service. In this article, we’ll explore everything you need to know about Macy’s business hours, their different store formats, and the convenience they offer to their valued customers.

Understanding Macy’s: A Brief History

Macy’s, originally known as R.H. Macy & Co., was founded in 1858 by Rowland Hussey Macy. The first store opened in New York City and quickly gained popularity due to its diverse merchandise and focus on customer satisfaction. Over the years, Macy’s has grown into one of the largest department store chains in the United States.

Macy’s Store Formats: From Flagship to Local

Macy’s caters to a wide range of customers through its various store formats. Each format offers a unique shopping experience tailored to the preferences of the local community.

Flagship Stores

Macy’s flagship stores are awe-inspiring retail establishments located in major cities. They are grand in scale and offer an extensive selection of luxury brands, exclusive collections, and state-of-the-art amenities.

Macy’s Department Stores

The most common store format, Macy’s department stores, can be found in shopping malls across the country. They showcase a vast array of products, including apparel, accessories, home goods, beauty products, and more.

Macy’s Backstage Stores

Macys Backstage stores feature off-price merchandise, giving customers an opportunity to find incredible deals on popular brands and products.

Macy’s Local Stores

Local stores of Macys are smaller and located in neighborhood centers, providing convenience for customers seeking a quick and efficient shopping experience.

Regular Macy’s Business Hours

Macy’s stores typically operate during regular business hours, but the timings may vary depending on the location and the day of the week.

Macys Hours

Macy’s stores usually open at 10:00 AM and close at 9:00 PM throughout the week except for Sunday. Macys hours on Sunday are a little changed. On Sundays, Macys opens at 11:00 AM and closes around 08:00 PM.

Macy’s Hours during Holidays

During peak holiday seasons, such as Christmas and New Year’s, Macy’s often extends its operating hours to accommodate the influx of shoppers looking for last-minute gifts and deals.

Macys Hours during Special Events

Apart from regular hours and holiday extensions, Macy’s hours are usually adjusted for specific events throughout the year.

Macys Hours on Black Friday

On Black Friday, Macy’s stores open as early as 5:00 AM, offering incredible discounts and door-buster deals to eager shoppers.

Macys Hours Thanksgiving

Macy’s opens its doors on Thanksgiving evening, allowing customers to kick-start their holiday shopping with exclusive sales.

Macys Hours on Christmas

On Christmas Eve, Macy’s stores close a bit earlier than usual, around 6:00 PM, to let their employees enjoy the festive season with their families.

Online Shopping with Macy’s: 24/7 Convenience

For those who prefer shopping from the comfort of their homes, Macy’s offers an online platform that operates 24/7. Customers can browse a wide range of products, place orders, and have them delivered right to their doorstep.

Finding the Nearest Macy’s Store

To locate the nearest Macy’s store, customers have several options to choose from.

Using Macy’s Store Locator

Macy’s provides a store locator tool on its official website. By entering their ZIP code or city, customers can find the closest Macy’s store along with directions.

Macy’s Mobile App app offers a user-friendly interface that allows customers to find nearby stores, explore exclusive deals, and receive personalized offers.

Top Tips for a Successful Macy’s Shopping Experience

Make the most of your visit to Macy’s with these helpful tips:

Beat the Crowds: Shop Early or Late

To avoid the hustle and bustle, consider visiting Macy’s early in the morning or during the late evening hours.

Sign Up for Macy’s Rewards Program

Joining Macy’s rewards program can earn you valuable points, discounts, and access to special sales and events.

Utilize Macy’s Personal Stylists

Macy’s offers personal stylists who can provide expert fashion advice and help you put together the perfect outfit.


Macy’s continues to be a shopping paradise for millions of Americans, offering a diverse selection of products and an enjoyable shopping experience. Whether you prefer visiting their flagship stores or shopping online, Macy’s strives to meet the needs of every customer.


Is Macy’s open on Sundays?

Yes, Macy’s stores are open during regular business hours on Sundays.

Does Macy’s offer curbside pickup?

Yes, Macy’s provides curbside pickup services for online orders, adding to the convenience of customers.

Can I return items to Macy’s after business hours?

No, Macy’s accepts returns during their operating hours. After-hours returns are not available.

What are Macy’s special holiday hours?

During holidays, Macy’s may extend its business hours to accommodate the holiday rush. Specific holiday hours are typically announced in advance.


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